Get in Touch

We're Here to
Help You

Have questions? We’re always happy to help. Reach out to our team for guidance on using the platform or setting up your deals.

Let's Connect

Our support team is available to assist you with queries about how the platform works, setting up your account, or navigating features. We’re committed to making your experience smooth and reliable.

Email Support

support@guardmoney.in

We typically respond within 4 hours

Phone Support

+91 8887686398

Monday to Friday, 9 AM - 6 PM IST

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 2:00 PM IST
Sunday: Closed

Send us a Message

Frequently Asked Questions

How secure are my payments?

All payments are processed using industry-standard encryption and handled by trusted, RBI-compliant payment partners. GuardMoney does not store or control your funds directly. Your transaction remains secure from start to finish.

What happens if there's a disagreement between users?

We recommend that all users clearly define their expectations in the agreement. If any concerns arise, our support team is available to guide both parties through clarification steps. Final resolutions are handled mutually by the involved users.

How long does payment release take?

Once both users confirm that the transaction is complete, the payment is typically settled within 1–2 business days by our payment partner.

Do you offer 24/7 support?

Our email support is available 24/7, and phone support is available Monday to Friday, 9 AM - 6 PM IST. Emergency issues are handled immediately.